General requirements for ALL group classes:
Dogs must be relatively comfortable in a group setting. Minimal pulling towards dogs or people is to be expected, but no lunging or growling. If you feel your dog might not be suited to group class, please contact us for private coaching options.
All family members are encouraged to attend class and participate in the training process. We ask that children in class be focused on the learning process and respectful of the other class participants. Children under the age of 18 must be supervised at all times.
Healthy puppies between 7 – 20 weeks old must have received their first rounds of vaccinations at least 7 days prior to starting class. Rabies is not required until age-appropriate for your puppy as deemed by your veterinarian.
Adult dogs need to be current on Distemper/ Parvovirus (DHPP) and rabies.
We encourage bordetella vaccination and routine flea/tick preventative.
CANCELLATIONS AND REFUNDS
Group Classes and Workshops: Refunds can be provided if you notify us that you are unable to attend a class at least one (1) week before the class start date. Refunds can be credit card refunds or credit toward a future class. Credit card refunds may take up to four (4) weeks to process. We do not issue credit or refunds for partially completed courses or puppy social late cancellation.
For advanced group classes: a minimum of number of students must be met for a class to begin. If the minimum number of students have not enrolled for a class, the class may be canceled or the start date may be postponed. We will notify you three days before the class is scheduled to start; you will be given the option to enroll in a different class, receive credit towards a future class, or receive a full refund.
Private sessions: No charge if cancelled 24 hours or more prior to the scheduled appointment. If cancelled less than 24 hours in advance, the private session fee will be forfeited or, if part of a package, the cancellation will be counted as a session.